Who To Contact
Problems with SSA Office365 (Email, Calendar and/or Cloud Storage), SSA Logins (Email, Network), SSA Computers and/or iPads
- Submit a ticket at helpdesk.shadysideacademy.org
- Contact Technology by email helpdesk@shadysideacademy.org or call 412-968-3210 with a description of your problem
Problems With Website Login
- Select "forgot username/password?" link on the login page and enter the primary email address where you receive email from SSA to receive a link to reset your password.
- Contact Technology by email helpdesk@shadysideacademy.org or call 412-968-3210 with a description of your problem.
Update Directory Information
Contact your child's school with the updated information at:
Problems With Shady Side Academy Apps
The official Shady Side app is available for iOS devices and includes the S-Book Directory, teacher page access, news, calendar, photos, athletics and more.
- Submit a ticket at helpdesk.shadysideacademy.org
- Contact Technology by email helpdesk@shadysideacademy.org or call 412-968-3210 with a description of your problem
The SSA Student app for the Senior School is maintained by students in the SSA Computer Science Club. Contact the club at ssamobiledevs@gmail.com.